Free Shipping & Returns

Seattle Event Lighting now uses UPS to deliver your rental to you free of charge. Although we are a local business it's still cheaper to use UPS than to delivery ourselves. Regardless, you don't pay a dime - Shipping is free both ways!

Payment

25% holds your reservation with the balance automatically charged to your credit card two weeks prior to your event. We have no security deposit or additional fees! We accept all major credit cards.

Cancellations

Customers who cancel at least 30 days prior to the event date will receive a refund in full. For cancellations up to 14 days prior to the event date the deposit will be forfeited. For cancellations made within 7 days or less prior to the event date, the customer will be charged in full. No refund will be issue for gobo packages once the customer's gobo has been sent to production. A $20 fee will be charge for all Photo Booth cancellations.

100% Satisfaction Guarantee

Your lights will arrive on time and ready to use or we will make it right. We will overnight replacements or refund your order.

Returns

Return the lights in the same box they arrived in to your nearest Fedex location. Lights are due to Fedex no later than 2 days after your event. The prepaid return label can be found in the original label pouch affixed to the box.

Still have questions?

We're here to help! You can email us at support@seattleeventlighting.com or call (206) 492-8100.